Terms of Service

Last updated: January 2025

Welcome to The Date Fruit (“we,” “us,” or “our”). By visiting or purchasing from www.thedatefruit.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

If you do not agree to these terms, you may not access or use our services.

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1. General Conditions

By using this site, you confirm that you are at least the age of majority in your state or country of residence and legally permitted to enter into binding contracts.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the service, products, or content without written permission from us.

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2. Accuracy, Completeness, and Timeliness of Information

We strive to ensure that all product information, descriptions, prices, and images are accurate and up to date. However, errors or omissions may occur.
We reserve the right to correct any errors, inaccuracies, or omissions, and to update or cancel orders if any information is inaccurate, without prior notice (even after an order has been submitted).

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3. Products and Services

All products are described and photographed as accurately as possible.
We cannot guarantee that your computer’s display of color will be accurate.
Product availability is subject to change without notice.
We reserve the right to limit the sale of our products to any person, region, or jurisdiction and to discontinue any product at any time.

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4. Pricing and Payment

All prices are listed in USD unless otherwise stated. Prices may change without notice.
We accept major credit cards and other payment methods displayed at checkout.
By completing a purchase, you represent that all information provided is true, accurate, and authorized by you.
If your payment is declined or fraudulent, we reserve the right to cancel the order and report suspicious activity.

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5. Shipping and Delivery

We ship worldwide via UPS and DHL Express.
Delivery times are estimates only and may vary depending on location, customs clearance, or courier delays.
You are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect addresses or customs delays.
International buyers are responsible for import duties, customs taxes, or fees charged by their country.

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6. Returns and Refunds

Our Refund & Returns Policy applies to all purchases.
If your item arrives damaged or incorrect, contact us within 7 days of delivery with proof (photo/video).
Eligible refunds will be processed to your original payment method within 5–10 business days after approval.
For hygiene and safety reasons, opened or consumed food items cannot be returned unless defective.

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7. Personal Information & Privacy

Your submission of personal data through the store is governed by our Privacy Policy.
We comply with applicable data protection regulations, including GDPR (for EU customers) and CCPA (for California residents).
We use encrypted connections (SSL) and secure payment gateways to protect your information.

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8. Third-Party Services

Certain third-party service providers (e.g., UPS, DHL, PayPal, Stripe) collect and process personal data to complete transactions or deliveries.
We are not responsible for any third-party privacy practices, policies, or website content. Please review their terms before engaging with them.

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9. Intellectual Property

All content on this website, including text, images, logos, product names, graphics, and code, is the property of The Date Fruit and protected by international copyright and trademark laws.
You may not use, copy, modify, or distribute any part of this website without prior written consent.

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10. Limitation of Liability

The Date Fruit and its employees, suppliers, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, including but not limited to data loss, business interruption, or product misuse.
Our total liability shall not exceed the amount paid for the product purchased.

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11. Indemnification

You agree to indemnify and hold harmless The Date Fruit, its affiliates, partners, employees, and suppliers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

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13. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page.
It is your responsibility to check this page periodically for changes.
Your continued use of the website after updates constitutes acceptance of the revised Terms.

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14. Contact Information

Questions about the Terms of Service should be sent to:
📩 info@thedatefruit.com